Mohammed Al Barwani LLC (MB LLC) is a multinational group of companies with operations and subsidiaries in more than 20 countries across the globe in the Middle East, Europe, Africa, Asia, Asia-Pacific, and Australia. The company was first established in 1982. The main activities of subsidiary companies within MB Holding include drilling & oilfield services, exploration & production of oil & gas, oilfield and marine engineering, mining, manufacturing & trading, and investments. Today, MB Holding employs more than 5000 employees from 51 nationalities and across 4 continents who are committed to meet the challenges of the complex and competitive Oil & Gas, Manufacturing & Mining industries. The company’s phenomenal march ahead has been made possible due to its commitment to high standards of health, safety and environmental protection and the strong support of its customers. The company reliably meets its commitments and sets industry benchmarks in the process with great emphasis on maintaining the highest standards of business ethics and integrity.

About the Role

We are seeking an experienced Satellite Operations Manager to lead the ground segment and network operations. This role will be responsible for ensuring high availability, performance, and reliability of satellite services, while managing operational teams and infrastructure.

You will play a key role in scaling operations, improving service delivery, and ensuring alignment with business growth.

Key Responsibilities & Accountabilities

• Lead satellite ground segment and network operations, including teleport infrastructure and NOC activities
• Ensure continuous service availability through effective monitoring and operational control
• Develop and implement strategies to improve network performance and operational efficiency
• Manage operational teams including NOC, engineering, and service delivery
• Oversee incident management and ensure timely resolution of service disruptions
• Support network expansion, infrastructure upgrades, and new service deployments
• Establish and maintain operational procedures, standards, and reporting frameworks
• Monitor SLA performance and drive improvements in service e quality and customer satisfaction
• Coordinate with internal teams, vendors, and technology partners for seamless operations
• Ensure compliance with regulatory, operational, and cybersecurity requirements
• Identify opportunities for automation, optimization, and cost efficiency
• Drive team performance, coaching, and capability development

Principal Challenges

• Sustaining high service availability and operational resilience across complex, mission-critical satellite and ground segment environments
• Orchestrating seamless coordination between engineering, NOC, service delivery, and external technology partners in a highly integrated ecosystem
• Leading effective incident response while minimizing service disruption and safeguarding customer experience
• Scaling operational capabilities, processes, and infrastructure in line with rapid network expansion and evolving service demands
• Ensuring consistent operational alignment, governance, and performance standards across internal teams and external stakeholders

Qualifications

• Bachelor’s degree in Telecommunications Engineering, Electrical Engineering, Satellite Communications, or a related technical discipline
• Master’s degree in Telecommunications, Satellite Communications, Network Engineering, or a related field is preferred
• Minimum 10–12 years of experience in satellite communications, telecommunications operations, or network infrastructure environments
• Proven experience in leading operations, engineering, or network teams within complex, mission-critical environments
• Strong track record in managing ground segment operations, teleport infrastructure, and NOC functions
• Demonstrated experience in service delivery management, SLA governance, and operational performance optimization
• Experience working with satellite operators, technology vendors, and infrastructure partners in a multi-stakeholder environment
• Solid understanding of regulatory frameworks, operational standards, and cybersecurity requirements related to telecom/satellite operations

Minimum Work Experience                                                    

• Minimum 10–12 years of relevant experience in satellite communications, telecommunications operations, or network infrastructure management
• At least 3–4 years of leadership experience managing operations, engineering, or NOC teams within complex, mission-critical environments
• Proven experience in managing satellite ground segment operations, teleport infrastructure, and network performance
• Hands-on experience in incident management, service delivery, and SLA-driven operations
• Demonstrated ability to operate in multi-stakeholder environments, coordinating with internal teams, vendors, and external technology partners